Privacy policy

Share Conseil, LLC (United Arab Emirates), which operates Ashnoo, is the controller of the personal data described here. Contact: contact@shareconseil.tech.

We process account data (name, work email, company), the WhatsApp Business Account details you connect, and the conversation content, contact details and message metadata that your customers send through WhatsApp. For conversation data we act as your processor and handle it only on your instructions.

Messages travel through the WhatsApp Business Platform operated by Meta. Meta handles that data under its own terms and privacy policy.

We use data to run the service, secure it, provide support and meet legal duties. We do not sell personal data or use customer conversations to train models for other customers.

We keep data while your account is active and delete it within 30 days after you close it, unless the law requires us to keep it. Credentials are stored encrypted.

You can ask for access, correction or deletion of your personal data by writing to contact@shareconseil.tech. You may also complain to the UAE Data Office.